Account Recovery Guide
Step-by-step guidance to help you regain access to your social media account safely and quickly.
Important Notice
We are an independent support service and are not affiliated with Instagram or Meta. If you believe your account was hacked, we strongly recommend also using the official in-app recovery tools. Our team can guide you through the process.
Recovery Steps
Follow these steps in order for the best chance of recovering your account.
Try the Forgot Password Option
On the login screen, tap "Forgot password?" and enter your email, phone, or username. Check your inbox or SMS for a reset link.
Use a Trusted Device or Location
Log in from a device or browser you have used before. Some platforms allow recovery from previously trusted locations without additional verification.
Verify Your Identity
If standard recovery fails, submit an identity verification request. You may need a photo ID to confirm you own the account.
Check Linked Accounts
If you signed up with Google, Facebook, or Apple, try logging in using those options instead of the platform's login form.
Access Backup Codes
If you enabled two-factor authentication, use a saved backup recovery code to regain access.
Contact Support
If all else fails, reach our team directly via phone, email, or live chat. We can walk you through advanced recovery options.
Recovery Tips
- ✓Act quickly — the sooner you attempt recovery, the better your chances.
- ✓Check your spam/junk folder for recovery emails.
- ✓Use the email address you registered with, not an alternate.
- ✓Make sure your phone number on file is still active.
- ✓Never share your password with anyone claiming to be "support".
Still locked out?
Our specialists can walk you through advanced recovery options over the phone.
1-888-269-9481