Community Guidelines
These guidelines exist to help every user have a safe, respectful, and positive experience online.
These are general community guidelines for social media platforms. SocialCare Support is an independent service and does not enforce these guidelines directly — we provide guidance and help you navigate issues on the platforms you use. To report a violation, use the in-platform report tools or submit a report to our team.
Be Kind and Respectful
Treat every person you interact with the way you want to be treated.
- Constructive disagreement is fine; personal attacks are not.
- Avoid language that demeans, threatens, or humiliates others.
- Consider how your words may affect people from different backgrounds.
- Celebrate diversity — this platform includes people from all over the world.
Keep Your Account Authentic
Be who you say you are and represent your content honestly.
- Do not impersonate real individuals, organizations, or brands.
- Do not create misleading accounts designed to deceive other users.
- Fake engagement (buying followers, likes, or comments) violates platform terms.
- Clearly disclose sponsored content or paid partnerships.
No Hate Speech or Harassment
Content that promotes hatred or targets individuals will be removed.
- Content targeting people based on race, religion, gender, sexual orientation, disability, or nationality is prohibited.
- Sustained targeting of a specific individual (bullying) will result in account action.
- Graphic content designed to shock or disturb is not allowed.
- Threats of violence — even "jokes" — are taken seriously.
Protect Minor Users
The safety of children is our highest priority.
- No sexualization of minors under any circumstances.
- Adults must not contact minors for inappropriate purposes.
- Do not share private information about minors without parental consent.
- Report any content involving minors in unsafe situations immediately.
Respect Intellectual Property
Share only content that you have the right to share.
- Do not post copyrighted images, music, or videos without permission.
- Give proper credit to creators when sharing their work.
- Trademarks and brand logos cannot be used without authorization.
- Violating copyright repeatedly may result in permanent account removal.
Share Responsibly
Consider the impact of the information you spread.
- Do not share misinformation or unverified health claims.
- Avoid spreading content designed to incite panic or unrest.
- Clearly label satire and parody to avoid confusion.
- Think before sharing sensitive personal information about others.
Consequences of Violations
Minor Violation
Content removal and warning issued
Repeated / Serious
Temporary account suspension
Severe Violation
Permanent account removal and potential legal referral
Witnessed a Violation?
Use the in-app reporting tool on the platform where it occurred, or get help from our team.